Bestxsoftware Refund Policy

15 Day Money Back Guarantee

You are entitled to a 15 Day Money Back Guarantee when you purchase Best Free Keylogger Pro version as long as the refund request is within the terms of this Refund Policy. We have satisfied thousands of customers worldwide, and we have provided excellent technical support to our customers. Perhaps, you are in need of only tech support from our friendly support staff. To resolve any issues you have had with our software, simply contact us with your purchase details within 15 calendar days since the date of purchase. If you request a refund, a full refund will be granted upon confirmation that it satisfies all terms in our Refund Policy.

Refund Policy

  • 1. Time limit

    Within the first 15 calendar days since purchase, if you continue to have issues getting Best Free Keylogger to work even after consulting with our support staff, we will gladly provide a full refund to you. Refund requests submitted after 15 days will not be processed.

  • 2. Grounds for valid refund requests

    You may submit a refund request if you cannot get the core-functionalities of Best Free Keylogger to work on your computer. However, you are required to contact us and give our support team 24-48 hours to provide you with a solution.

    Please be noted that all refund requests are processed at the sole discretion of our company. Mere submission of a refund request does not ensure that a refund will be granted. We will determine the validity of the requests and inform you the approval or rejection of the refund.

    • 2.1. Invalid refund requests

      • 2.1.1. Disuse of license key

        Your decision to disuse an already purchased license key does not qualify you for a refund. We believe in the quality and value of our software, and we are ready to help our customers to solve any issues they have using our products. It is expected that you sufficiently understand what you are purchasing and why you are purchasing that product.

      • 2.2.2. Incompatibility with third-party products or software

        It is the buyer’s responsibility to purchase the right product to fit their requirements, and we are under no obligation to satisfy requirements of third-party products or software.

        • (a) A complete list of minimum system requirements of Best Free Keylogger is available on the download page,
        • (b) our support staff is ready to answer any inquiry you make regarding the product,
        • (c) and we have provided a trial version which you can download and try for free before you actually purchase the software.

        Therefore, please make sure you are purchasing the right product before you do.

    • 3. Payment of refunds

      If your refund request is approved, the amount will be credited back to your account within 10 days. It is possible that the process may take slightly longer for some credit cards and other payment methods. In such an event, please contact your bank or credit card company first; it may take some processing time before funds are officially posted. If you have already done this, please contact us at support@bestxsoftware.com.